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FAQ's

What is the dispatch time for a sweatshirt ?

The usual dispatch time for our sweatshirts is 2 weeks, however we try our best to send out orders as soon as possible after you have placed your order. Only under extreme circumstances will the dispatch time be longer however this will be stated on our website. 

How long is UK delivery ?

We send all UK orders via Royal Mail 2nd Class which usually takes 3-5 working days.

Can I cancel my order ?

Unfortunately we cannot accept cancellations at this time however please message us if you have any problems with the order you have placed and we will try our best to resolve the issue for you.

Can I change my order ?

We cannot guarantee that any changes can be made once you have placed your order however is you would like to make a change please message as soon as possible and we'll see what we can do.

How do I contact you ?

You can contact us via our contact form on our 'Contact Us' page, email us at beigandbluestore@gmail.com or DM us on Instagram. We aim to respond to all enquiries within 2-3 working days.

Can I exchange my order ?

Unfortunately we do not accept returns or exchanges at the moment however if you have a problem with your item / your item is faulty please contact us.

Which size should I buy ?

Please find our size guide where you can see the sizing for all our products. Our size guide is in cm not in the usual UK sizing so if you are unsure please measure against your existing sweatshirts / clothes before purchasing.

What is your packaging ?

Our packaging is all eco-friendly. Your order will arrive in either a recyclable / reusable box or an oxo-biodegradable mailer and our inner packaging is all recyclable.

Not answered your question ?

Please contact us and we'll try our best to answer any other questions you have.